Workgroup Technology Partners offers maintenance and technology assist services that provide customers with an environment that assures maximum uptime and manages potentially damaging outages. Our team can help craft plans around disaster recovery and business continuity allowing businesses to realize a stable and dependable environment.
Workgroup Technology Partners helps any size business. We have a reputation for customer focus throughout the entire technology life cycle. Our team can provide every service from evaluating your technology needs, to finding and implementing the best solution.
Our team will work with you to customize a support package that matches your business needs including prepaid block-of-time, customized support contracts, and monthly subscription service.
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Maintenance Services • Technical support and dispatching • Response time guarantee • Break-fix/first response (24 x 7 x NBD; 24 x 7 x 365) |
Professional Services • IT management consulting • Capacity planning • Technology assessment • Technical project management • Threat, risk, and security assessments • Business continuity planning • Database design, installation, support, performance tuning, and training • Application design, development, and support |
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Support Services • Automated network monitoring, reporting, and alerting (Customer or Workgroup managed) • Emergency services • Remote management • On-site assistance • Routine visit • Detailed site-level inventory • Supplemental staffing • Technology training |
Workgroup's Value-Added Services • Return on investment (ROI) analysis • Total cost of ownership (TCO) analysis • Presale design and analysis • Hardware and software procurement |
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Time Warner Service Partnership • Data center services: Hosted storage, managed firewall, 24x7 support, monitoring and managed services, and more • Business Class Telephony cross-connect services | |
