Workgroup Technology Partners
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Workgroup Technology Partners offers a complete line of communications solutions. We work with you to design communications systems that make your businesses smarter, setting new standards for usability and manageability while reducing costs. We design, market, and sell communications solutions to enterprises and organizations ranging from large to small businesses. Our portfolio of applications, call-processing solutions, and intuitive desktop devices are highly scalable, secure, easily managed, and optimized to meet your complete communications needs.

 

Our IP communications solutions provide business benefits that focus on the user experience, ensuring that solutions are easy to deploy, manage, and use. Enjoy solutions that are scalable, flexible, secure, and aligned with your business systems architectures, whether distributed or centralized.

 

We provide communications systems to help you realize your customer objectives in today's ever changing world.

 

 

 

 

Telephony (IP and TDM)

• Flexible

• Single and multi-site

• Common network convergence

 

 

Video Conferencing

• IP and digital video networks

• Application sharing

• Multi-part bridges

• Desktop and mobile video

 

 

Contact Centers

• Assisted service

• Self service

• Blended media (voice, email, web chat)

• Robust Reporting

 

 

Virtual Office

• Extension to cellular

• IP softphone/IP agent

• VPN hardphone

 

 

Mobility

• Road warrior

• Telecommuter

• Universal access (speech recognition)

 

 

Telephony Applications

• Call recording

• Call accounting

• Interactive voice response

• Speech recognition

 

 

Voice Mail

• Unified messaging

• Automated attendant

• Advanced voice mail applications

 

 

Telepresence

• Connection anywhere

• Find me, follow me

• Video, audio, and data collaboration